top of page
X-Grain Sportswear

return policy

We cannot accept garments for exchange due to the customization with your team/department logo(s).  We have a 90-day from delivery date return policy for factory defects and design errors, we will repair/replace the garment if it falls within the 90-day timeline.  If any garments are missing from your order it must be reported within 5 business days from receipt of the shipment.  Any missing garments reported after 60-days will not be eligible for replacement and new item(s) will need to be ordered.
​
Damage to items (holes, snags, etc…) must be reported immediately upon receipt, before the item is worn/laundered.

bottom of page